Salesforce

SALESFORCE Training in Hyderabad, Ameerpet:

Salesforce.com (stylized as salesƒorce) is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Our  Salesforce Training in Hyderabad also tries capitalizing on commercial applications of social networking through acquisition.

Ctrl-A Salesforce Training in Hyderabad offers the participants with hands-on expertise in developing and managing apps for CRM products.This course is designed to ensure that you learn and masters the concepts like AppExchange, Lightning App Builder, Service Cloud, Salesforce Reports & Dashboard. Our salesforce online training offers an extensive curriculum of Salesforce product.

Salesforce Course Content:

Cloud Computing Concepts

  • Introduction
  • Evolution of Cloud Computing
  • Comparisons with other computing techniques
  • Key characteristics of cloud computing
  • Advantages/Disadvantages
  • About vendor companies who are leading in each of the individual services
  • Classification of Cloud Computing
  • Based on as a service model
    • PAAS (Platform as a service)
    • SAAS (Software as a service)
    • IAAS (Infrastructure as a service)
  • Based on deployment or access model
    • Public Cloud
    • Private Cloud
    • Hybrid Cloud

  CRM Concepts

  • What is CRM?
  • Common business issues faced by companies today
  • How CRM can help?
  • What CRM brings to business?
  • Evolution of CRM
  • Business value of CRM
  • What CRM means to you as a user?
  • How Customers benefiting from CRM
  • A view of available of CRM products from IT industry
  • Sales cloud overview
  • Service cloud overview

Salesforce.com Overview

Editions and Pricing

  • Personal edition
  • Contact manager edition
  • Group Edition
  • Professional edition
  • Enterprise edition
  • Unlimited & performance edition
  • Developer edition

 

Environments in Salesforce

  • Sandbox –

Types of sandboxes and purposes

  • Production

Force.com – Build Apps

  • Basics of Force.com – Apps, Tabs, Objects, Forms, Links etc
  • Benefits of Force.com platform
  • Technologies behind Force.com Platform Multitenant Architecture, Meta data driven model, Web services APIs, Apex, Visual Force, Sites and Appexchange
  • Database, Security, Sites, Mobile, App Distribution and Intergation
  • Create an application to demonstrate force.com
  • Create an application
  • Creating s-objects
  • Creating tabs
  • Creating fields
  • Adding Relationships
  • Creating reports and dashboards
  • Using Formulas and validation rules
  • Using workflow and approvals
  • Adding business logic with Apex Triggers
  • Adding tests to your application
  • Building a custom user interface using Visualforce
  • Creating a App with Force.com

 Apex – Cloud Computing Language

  • Introduction to Apex Code
  • Types of statements with syntax as well as perfect examples
  • Memory statement
  • arithmetic statement
  • control statement typesà skipping, iterative, jump
  • input statement
  • output statement
  • Exception handling
  • Collections
  • Annotations
  • Assertions
  • Database statements like DML,SOQL/SOSL
  • Language Constructs
  • Invoking Apex
  • Classes, Objects and Interfaces
  • Apex Design Patterns
  • Triggers
  • Testing Apex
  • Dynamic Apex
  • Batch Apex
  • Schedule apex
  • Debugging Apex
  • Exposing Apex Methods as web services
  • Invoking callouts using Apex
  • Deploying Apex
  • Methods types

 

Integration

WEBSERVICES concept with following API’s

  • SOAP API
  • REST API

Visualforce – Custom user interfaces

  • Introduction
  • Styling VF pages
  • Standard Controllers and Standard List Controllers
  • Custom Controllers
  • Extensions usage and purpose
  • MVC architecture explanation and implementation
  • Advanced examples
  • Overriding buttons, links and tabs with VF
  • Using static resources and custom components
  • Dynamic VF Bindings and Components
  • Integrating e-mail with VF
  • Rendering with VF
  • Templating with VF
  • Using JavaScript in VF Pages
  • Best Practices

Other Features

  • APIs, Tools, Documentation, Releases, Code Samples, Best practices, Deployment guide, Data Migration and Cheatsheets etc

Admin Concepts:

  Creation of users and monitoring   users

Providing Schema level security

  • Profile creation
  • Purpose of profile & how it is restricting users
  • Permission sets creation
  • Purpose of permission sets

Providing Record Level Security

  • Roles and subordinates creation and what is their purpose
  • Public groups
  • Queues
  • Providing security to users data
  • Organisation wide defaults
  • Sharing Rules types
  • Manual sharing
  • Condition based automatic sharing of records between users

Data migration

  • Different ways data enters into Salesforce org
  • Data loader, Import wizard

Automations

  • Workflows
  • Approval Process
  • Process builder
  • Differences between workflows/approval process/process builder/triggers

Analytical items

  • Reports
  • Dashboards

 

 

 

 

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